- surveys, including satisfaction surveys,
- corporate Intranet and Intranet sites of the specific companies,
- “ENEA News” and “ENEA Flash” newsletters (from March 2020 as a web platform),
- company newspapers,
- radio station,
- mailings,
- meetings (also with the management boards),
- tele- and videoconferences,
- employee evaluations,
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Communication with stakeholders
We strive to ensure that our key decisions take into account the needs and expectations of our socio-economic environment. For this purpose, we engage in continuous communication with our stakeholders, adapting the communication channels and language to each group. We not only inform about our activities, but also gather opinions and conduct an open dialog.
Key stakeholders of the ENEA Group
Selected communication channels of the ENEA Group and its subsidiaries
- training and workshops, including online,
- cooperation with trade unions and employee councils,
- e-mail box for submission of ideas to improve work and processes (inicjatywy@enea.pl),
- e-mail box for questions on employee matters (HRnapiszdonas@enea.pl),
- meetings and newsletters addressed to managers,
- sustainability reports.
- satisfaction surveys;
- Customer Service Offices and Sales Offices,
- trade partners and account managers,
- product training;
- Electronic Customer Service Office (eBOK),
- chat with a consultant,
- customer information line (+48 611 11 11 11),
- social media (Facebook, YouTube, LinkedIn, Twitter, Instagram),
- information inserts sent together with invoices,
- sustainability reports.
- procurement platform and tenders,
- meetings and other forms of direct communication with selected employees,
- trade meetings, fairs,
- ENEA Group’s annual activity reports,
- sustainability reports.
- Investor Relations Department,
- website for investors of the ENEA GROUP and a website for investors of LW “Bogdanka”,
- Electronic Information Transmission System (ESPI) and Electronic Information Database (EBI),
- direct meetings, e.g. held as part of the Investor Days,
- performance meetings, during which questions are also answered,
- newsletter for investors with a personalization option,
- newsletter for analysts and fund managers (from the end of 2020),
- General Meetings,
- current and periodic reports,
- sustainability reports.
- contacts and cooperation with the ENEA Foundation,
- employee volunteerism,
- direct meetings and cooperation with representatives of local communities,
- communication in the national and local media,
- social media (Facebook, YouTube, LinkedIn, Twitter, Instagram),
- participation in industry and social responsibility events,
- sustainability reports,
- non-financial statements.
- statements and reports for the specific institutions,
- ENEA Group’s annual activity reports,
- sustainability reports,
- direct communication,
- conferences.
- membership, participation in working groups and bodies,
- direct meetings,
- fairs and conferences,
- ENEA Group’s annual activity reports,
- sustainability reports.
- direct meetings, participation in local events,
- conferences,
- sustainability reports,
- non-financial statements.
- contacts and cooperation with the ENEA Foundation,
- request form for beneficiaries,
- direct contacts, individual meetings,
- sustainability reports.
- statements and reports sent to administration bodies,
- sustainability reports,
- non-financial statements.
- press office and ongoing communication,
- correspondence via biuro.prasowe@enea.pl,
- live broadcasts via our YouTube channel,
- media.enea.pl website,
- press conferences,
- sustainability reports,
- non-financial statements.
Because of the COVID-19 epidemic, in 2020 communication with stakeholders was carried out mainly using remote channels (tele- and videoconferencing, websites, social media, etc.). Direct meetings, occurring in keeping with the sanitary regime, were organized only when strictly necessary.
Supply chain
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The power plants in Kozienice and Połaniec, the CHP plant in Białystok and heat production plants in Piła and Oborniki lie at the heart of production processes in the ENEA Group. The generation units mentioned above use bituminous coal, biomass, gas and fuel oils.
The demand for bituminous coal is covered, for the most part, by Lubelski Węgiel “Bogdanka”, while other materials are purchased from external suppliers. ENEA Wytwarzanie, ENEA Elektrownia Połaniec, ENEA Ciepło, MEC Piła, PEC and Łęczyńska Energetyka used Polish coal only.
ENEA Nowa Energia, for the needs of the Liszków biogas plant, purchases silage, pulp and fruit and vegetable waste that is not suitable for consumption or processing.
Coal from the Bogdanka mine is delivered to the power plants in Kozienice and Połaniec by trains and to the Białystok CHP Plant and the “Zachód” Heat Plant in Białystok by trains and by road. The Połaniec Power Plant and the Białystok CHP Plant in their production processes also use biomass, which is supplied by road and by rail. Deliveries of fuel oil (light-up fuel) to the Połaniec power plant are effected by rail and road transport. The “Zachód” Heat Plant in Białystok owned by ENEA Ciepło, in addition to 4 coal-fired boilers, also has a K1 boiler, in which heat is produced based on grid-supplied gaseous fuel.
PEC produces heat using coal purchased from a supplier outside the ENEA Group. The coal is supplied by rail from the mine to the Oborniki railway station and then by road in Oborniki to boiler houses K1 and K4.
MEC Piła produces heat from coal and electricity and heat through combustion of natural gas and heat in gas engines. Coal purchased from a supplier out of the ENEA Group is delivered by rail, and then by road transport. The gas is supplied through a gas pipeline.
The components to the Liszków biogas plant are supplied by road.
In 2020, we adopted the ENEA Group Code of Conduct for Contractors – a document setting out our basic requirements from suppliers, regarding their compliance with the law and market and ethical standards in respect to human rights and work safety, protection of the natural environment, prevention of corruption and conflict of interest and compliance with the rules of fair competition. The code transfers the values and rules of conduct set out in other documents to the area of broadly-defined cooperation with suppliers. The document is available to all potential contractors and other stakeholders on our website. Suppliers confirm their acceptance of its provisions in the clauses of contracts they sign.
In the ENEA Group Procurement Policy, one of the rules for structuring procurement processes is to use criteria other than price, with special consideration for social aspects (including professional and social integration of the unemployed, the youth and the disabled), environmental aspects (including energy efficiency of the subject of contract) and innovativeness. The offer evaluation criteria are determined on the basis of procurement regulations, for each procurement process individually. In each procurement process, the same criteria are applied to all contractors.
Supplier environmental assessment is described here .
Participation in initiatives and membership in organizations
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We support initiatives promoting broadly-understood sustainability and corporate social responsibility:
- Responsible Business Forum (where ENEA S.A., and since 2020 also Lubelski Węgiel „Bogdanka”, have the status of strategic partners)
- GÓRNICTWO OK Joint Social Initiative Group
- Economic Security of Poland Consortium
The UN Sustainable Development Goals (SDGs) are an important reference for our business. We support the implementation of eight SDGs :
Ensure healthy lives and promote well-being for all at all ages
- Task 3.9 By 2030, substantially reduce the number of deaths and illnesses from hazardous chemicals and air, water and soil pollution and contamination.
Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all
- Task 4.4 By 2030, substantially increase the number of youth and adults who have relevant skills, including technical and vocational skills, for employment, decent jobs and entrepreneurship.
Ensure access to affordable, reliable, sustainable and modern energy for all
- Task 7.1 By 2030, ensure universal access to affordable, reliable and modern energy services.
- Task 7.2 By 2030, increase substantially the share of renewable energy in the global energy mix.
- Task 8.2 Achieve higher levels of economic productivity through diversification, technological upgrading and innovation, including through a focus on high-value added and labor-intensive sectors.
- Task 8.8 Protect labor rights and promote safe and secure working environments for all workers, including migrant workers, in particular women migrants, and those in precarious employment.
- Task 9.1 Develop quality, reliable, sustainable and resilient infrastructure, including regional and trans-border infrastructure, to support economic development and human well-being, with a focus on affordable and equitable access for all.
- Task 9.4 By 2030, upgrade infrastructure and retrofit industries to make them sustainable, with increased resource-use efficiency and greater adoption of clean and environmentally sound technologies and industrial processes, with all countries taking action in accordance with their respective capabilities.
- Task 9.5 Enhance scientific research, upgrade the technological capabilities of industrial sectors in all countries, in particular developing countries, including, by 2030, encouraging innovation and substantially increasing the number of research and development workers per 1 million people and public and private research and development spending.
Make cities and human settlements inclusive, safe, resilient and sustainable
- Task 11.6 By 2030, reduce the adverse per capita environmental impact of cities, including by paying special attention to air quality and municipal and other waste management.
Ensure sustainable consumption and production patterns
- Task 12.5 By 2030, substantially reduce waste generation through prevention, reduction, recycling and reuse.
- Task 17.16 Enhance the global partnership for sustainable development, complemented by multi-stakeholder partnerships that mobilize and share knowledge, expertise, technology and financial resources, to support the achievement of the sustainable development goals in all countries, in particular developing countries.
The ENEA Group identifies with, adheres to and implements in its activities the 10 Global Compact principles, which are embedded in the management of our organization, in its organizational culture and relations with stakeholders. The principles are as follows:
- Principle 1. Support and respect the protection of internationally proclaimed human rights.
- Principle 2. Eliminate any instances of being complicit in human rights abuses.
- Principle 3. Uphold the freedom of association.
- Principle 4. Eliminate all forms of forced and compulsory labor.
- Principle 5. Abolish child labor.
- Principle 6. Effectively prevent discrimination in respect of employment and occupation.
- Principle 7. Support a precautionary approach to environmental challenges.
- Principle 8. Undertake initiatives to promote greater environmental responsibility.
- Principle 9. Apply and encourage the diffusion of environmentally friendly technologies.
- Principle 10. Work against corruption in all its forms, including extortion and bribery.
Membership in organizations
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ENEA Group companies are active members of various organizations for which activities promoting sustainable development constitute an important statutory objective. They initiate and promote technical progress in the power industry, participate in consultations on draft legislation, take part in preparing analyses and publications, exchange information and experience, and organize events.
- Polish Chamber of Power Industry and Environmental Protection
- Polish Power Plants Association
- Association of Polish Power Sector Employers
- Energy Trading Association
- Polish Heating Sector Chamber of Commerce
- Polish Association of Commercial Combined Heat and Power Plants
- Hydro Power Plant Society
- Polish Wind Energy Association
- Polish Mining Chamber of Industry and Commerce
- Association of Polish Committee of the World Mining Congress
- Polish Electricity Committee
- Polish Committee of the World Energy Council
- Polish Association for Electricity Transmission and Distribution
- Association of Polish Electrical Engineers
- POLLAB Polish Research Laboratory Club
- STELEN Association of Producers of Power Structures and Devices
- Association for Energy Development of Lubuskie Voivodeship
- Wielkopolska Chamber of Industry and Commerce
- Employers of Poland
- Polish Association of Listed Companies
- United Nations Global Compact Network Poland
- Nature Conservation Association
- European Energy Forum
- The Union of the Electricity Industry (Eurelectric)
- European Biomass Association (AEBIOM)
- European Distribution System Operators for Smart Grids
- European Federation of Energy Traders
- Coal Industry Advisory Board
- EURACOAL
In 2020, Paweł Szczeszek, President of the Management Board of ENEA S.A. joined the Program Council of Global Compact Network Poland.