ESG Report of the
ENEA Capital Group for 2020

Our business model

We supply a comprehensive range of energy products and services to about 2.6 million individual and institutional customers across Poland.

As a vice-leader of the electricity production segment, we contribute materially to the strength of Poland’s energy security and development of the economy. We conduct our business in four core areas, tapping into the coordinated collaboration of specialized companies, which are autonomous undertakings in the civil law sense. These areas are as follows:

17.5 k


PLN 18.2 bn


PLN 3.3 bn

profit (EBITDA)

  • 102-6

% in EBITDA in 2020: PLN 470 million

  • Production of bituminous coal
  • Sales of bituminous coal
  • Securing the Group’s raw material base

% in EBITDA in 2020: PLN 1,530 million

  • Electricity generation based on bituminous coal, biomass, gas, wind, water and biogas
  • Heat generation
  • Heat transmission and distribution
  • Electricity trading

% in EBITDA in 2020: PLN 1,313 million

  • Electricity supply
  • Planning and ensuring expansion of the distribution network, including by connecting new customers
  • Operation, maintenance and repairs of the distribution grid
  • Management of metering data

% in EBITDA in 2020: PLN -15 million

Retail trading:

  • Retail trading in electricity and gaseous fuel
  • Product and service offer adjusted to customers’ needs
  • Comprehensive customer service

Wholesale trading:

  • Optimization of wholesale contracts portfolio for electricity and gaseous fuel
  • Operations on product markets
  • Ensuring access to wholesale markets
  • 102-4
mapa_aktywa_enea_Obszar roboczy 1 mapa_aktywa_enea_Obszar roboczy 1

Power plants: Kozienice, Połaniec

CHP plants Białystok,
MEC Piła, PEC Oborniki,
ENEA Ciepło Serwis, ENEA Ciepło

Biogas plant : Gorzesław, Liszkowo

21 hydro power

Wind farms : Bardy, Darżyno, Baczyna

LW „Bogdanka”

  • Custom index 1
  • Custom index 2
  • 102-7



share in the steam coal market in Poland

million tons

of mining potential in 4 mining concession areas

million tons

net coal production

Lubelski Węgiel “Bogdanka”, a company controlled by the ENEA Group (holding a total of 66% of votes at the company’s General Meeting), is a leader on the domestic market of hard coal producers, standing out due to its financial performance, mining efficiency and plans to access new deposits. The buyers of the company’s products are for the most part entities operating in the power sector, including electricity generation companies of the ENEA Group.


6.3 GW

of total installed capacity

443 MW

installed RES capacity

22.5 TWh

net energy production

Electricity is generated in the power plants in Kozienice (11 high-efficiency upgraded power units) and Połaniec (7 coal-fired units and the world’s largest biomass-fired unit), in the CHP plants in Białystok, Piła and Oborniki, in the wind farms in Bardy, Darżyno and Baczyna, and in 21 hydro power plants and a biogas plant located in Liszków (the biogas plant in Gorzesław is currently being shut down).


2.7 million

users of distribution services

thousand km

of distribution lines, including connections

19.4 TWh

of electricity supplied

ENEA Operator distributes electricity and expands and maintains related grid infrastructure.


2.6 million


21.1 TWh

sales of electricity and gaseous fuel to retail customers


Customer Service Offices

Retail sales of electricity and gaseous fuel are carried out by ENEA S.A. through Account Managers and trade partners across Poland and through ENEA Centrum on behalf of ENEA S.A., consisting of 32 modern Customer Service Offices and the Electronic Customer Service Center (eBOK). In total, the ENEA Group provides commodity and energy-related products and services to approx. 2.6 million individual and institutional customers.

Creation of corporate value

We are building our market position based on a collection of tangible and intangible benefits offered to its customers. The acquisition of customers and the maintenance of their satisfaction level are pursued, among others, by combining the Group’s products and services into attractive bundles and persistently striving to ensure failure-free supplies of energy. In 2020, we improved the appeal of our offering by expanding the range of products and services available to customers without the requirement to enter into an electricity purchase agreement.

The model of increasing the Group’s value and the manner in which the Group creates value for its customers are derived directly from the mission and vision that we have adopted.

ENEA provides reliable products and services to its customers by building lasting relationships based on respect for the environment and shared values.
ENEA is a leading supplier of integrated products and services valued for quality, comprehensive approach and reliability.

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