Key non-financial performance indicators in ENEA Group

Ratio	2019	2020	Change 2020/2019
Payments to the state budget by virtue of dividends	0	0	–
Payroll-related expenses and benefits	PLN 1.9 billion	PLN 2.0 billion	+3%
Confirmed incidents of corruption	2	0	-100%

Ratio	2019	2020	Change 2020/2019
Direct greenhouse gas emissions (Scope 1)¹	22,039,576 Mg CO₂	18,671,299 Mg CO₂	-15%
Intensity of greenhouse gas emissions²	774 kg/MWh	757 kg/MWh	-2%
Produkcja energii ze źródeł odnawialnych	2,279 GWh	2,392 GWh	+5%
Generation of energy from renewable source	PLN 238 billion	PLN 272.5 billion	+14%
Amount earmarked for investments in the environmental area	PLN 0.999 billion	PLN 1.165 billion³	+17%
Amount earmarked by ENEA Operator for investments in the area of energy efficiency and energy security	0	0	–

¹Total emissions related to the generation of electricity and heat by the Kozienice Power Plant, the Połaniec Power Plant, the Białystok CHP Plant, the “Zachód” Heat Plant, MEC Piła, PEC and Łęczyńska Energetyka.
²Ratio of total CO₂ emissions associated with electricity generation to total gross electricity generation.
³Total amount of investments made by the company.

Ratio	2019	2020	Change 2020/2019
Total amount earmarked for social causes⁴	PLN 3,262,127	PLN 8,040,797	+146%
including support provided to counteract the COVID-19 epidemic		PLN 5 339,271
including other expenditures for socially beneficial purposes	PLN 3,262,127	PLN 2,701,526
Number of beneficiaries of competence volunteerism	None reported	3,412⁵	–
Number of volunteers under voluntary work contracts as at 31 December 2020	None reported	359	–
Total number of hours spent on voluntary work by employees	1,857	660⁶	-64%
Number of discriminatory incidents and corrective actions taken	0	0	–

⁴Total funds donated by companies to the ENEA Foundation, the “Solidarni Górnicy” [Solidary Miners] Foundation, directly to the beneficiaries and to community involvement projects..
⁵Measure implemented only in Q1 2020, that is until schools switched to distance learning.

Ratio	2019	2020	Change 2020/2019
Trading Segment: number of individual customers (electricity and gaseous fuel consumers)	2,535 thousand	2,565 thousand	+1%
Distribution Segment: number of customers/energy consumers⁷	2,626 thousand	2,661 thousand	+1%
Sales of electricity and gaseous fuel to retail customers	20.3 TWh	21.1 TWh	+4%
SAIDI – System Average Interruption Duration Index⁸	98 min.	77 min.	-21%
SAIFI – System Average Interruption Frequency Index8	2.79	2.06	-26%
Cases of non-compliance with regulations related to the health and safety impact of products and services	None reported	0	–
Cases of non-compliance with regulations related to the provision of information about products and services	None reported	0	–
Customer data breaches that qualified for reporting to the President of the Personal Data Protection Authority	0	0	–

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